Why Emotional Intelligence Matters in the Workplace?
Updated: Aug 2, 2022
Have you thought about your habits and behaviours that might benefit your work performance? If you haven't, then you may need to look deeper into your emotional intelligence. Emotional Intelligence (EI) is a way to keep yourself in check and cultivate mindfulness which you can apply to your personal life and work environment.
Emotional intelligence is an individual's ability to identify, evaluate, control, and express emotions. People with high EI usually make great leaders and team players because of their ability to understand, empathise, and connect with the people around them. It's a better indicator of success in the workplace and can be used to identify good leaders, team players, and people who work best by themselves. It helps employees be more aware of their emotions and analyse and adjust their behaviour before it becomes a psychosocial risk for a client, a co-worker or the organisation.
According to a study entitled, The Emotional Intelligence of HR, only 30% of companies look for emotional intelligence during their hiring process, thus giving them a significant loss in the long run. Meanwhile, another study showed a reduced turnover from 65 per cent to 15 per cent within 18 months of implementing an emotional intelligence screening assessment. When employees have empathy and understanding of other people's emotions, they can make decisions that work for everyone and can find new ways to compl